Thank you for choosing Caraway. We are committed to providing you with a smooth and reliable shopping experience. Please review the following cancellation policy before placing your order.
Once an order has been placed and confirmed, it cannot be cancelled or modified. We kindly request that you carefully review your order before completing your purchase to ensure that the selected products, quantities, and delivery details are correct.
Before completing your purchase, please carefully verify all order details, including the products selected, quantities, shipping address, contact information, and any other relevant information. It is the customer’s responsibility to ensure that the information provided at the time of placing the order is accurate and complete.
Orders are not eligible for return or refund except in cases where the product received is damaged, defective, or incorrect, subject to the conditions mentioned below.
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 24 hours of receiving your order.
To help us investigate and resolve the issue, please provide clear photographs of the product as well as the entire delivery package/box in which the order arrived. We may not be able to process the request without the required photographs.
Caraway reserves the right to cancel an order under certain circumstances, including but not limited to product unavailability, technical errors, suspected fraudulent activity, or violation of our terms and conditions.
If Caraway cancels an order after payment has been received, the applicable refund will be issued to the original payment method.
If you have any questions or concerns regarding this Cancellation Policy, please contact us at:
Email: caraway@svemail.net
By placing an order with Caraway, you acknowledge and agree to the terms outlined in this Cancellation Policy.
Thank you for choosing Caraway.
Offer at checkout
– 5% on ₹750 and 10% on ₹2000Your cart is empty.
